did you check if the thermistor is firmly attach to the heat block, also the thermistors comes with Folger Tech aren't really good, at least mine weren't, everyday I get mintemp error because it reads below 5c no matter the room temperature, I replaced both my thermistors with Semitec 100k Ohm NTC, and I have had no problem ever since, matter of what, my Folger Tech isn't much of a Folger Tech anymore other then the 2 stepper motors I'm still using that is from them, other parts either don't work properly or burned itself out on their preprogrammed firmware.